How to Get More Out of Your
Network Alliances
Business networks are not just about cutting costs. New strategy
frameworks show how you can create value by combining ideas, resources or
market access across different partners.
By Andrew
Shipilov, INSEAD Associate Professor of Strategy
PSA Peugeot Citroen, or Peugeot for short, is a former French
industrial icon. In the past two years, it struggled to escape from € 7 billion
losses. A €3 billion capital increase from the French state and Dongfeng, a
Chinese carmaker, should help Peugeot secure its future. Will it be bright?
The alliance between Peugeot and Dongfeng is one of the thousands
of alliances that companies formed around the world in the past 10 years. The
classic frameworks of strategy analysis, however, don’t provide much guidance
for how to extract value from alliances. Take for example a classic “value chain”
tool popularized by Michael Porter:
As a business educator and a consultant, I love this framework. It
helps map activities of a firm and to think about how they relate to its
competitive advantage. The weakness of the framework is that it is too much
focused inside the firm and is not meant to help executives think about
opportunities for value creation by collaborating with other companies.
I recently co-authored a book “Network
Advantage: How to Unlock Value from Your Alliances and Partnerships”.
In this book we offer advice on how companies can achieve competitive advantage
by managing alliances and partnerships with customers, suppliers or
competitors.
When I taught this book at INSEAD, a group of Executive Education
participants proposed a really cool way to integrate the logic behind the value
chain with alliance thinking. This gave birth to a new framework which we call
“Alliance Radar.”
The Radar can
help you look outside of your firm. It:
·
links alliances to specific parts of your value chain
·
helps visualize all of the alliances which your company has
Let’s use this tool to compare alliances of Toyota and Peugeot. I
picked these examples because I own cars from both car makers. Another reason
is that lately Toyota has been much more innovative than Peugeot and this tool
can help understand why.
Let’s start by identifying the key areas of two companies’ value
chain. For simplicity, let’s assume that they are Production, R&D, Sales
and After Sales. You can draw a radar like this:
Now let’s take all of Toyota’s alliances and classify them into
three categories: primarily aimed at cost reduction (red), aimed at innovation
and differentiation (green) and those aimed at both cost reduction and
differentiation (yellow).
This approach helps us immediately see that most of production
alliances are aimed at cost reduction (and efficiencies in general), whereas in
other areas Toyota focuses on differentiation of its products.
We can also see areas in which Toyota can create value across
different alliances. For example, let’s take three alliances and move them in
the “bull’s eye”. Between 2008 and 2013, Toyota worked with Google to optimize
search experience for Toyota’s products, collaborated with GM to make Prius in
the U.S. and worked with Intel to integrate sensors inside the car with your
smartphone. The tool tells us that Toyota can create value by integrating ideas
across these three alliances and make a new product “Smart Social Prius”. I am
not sure such car exists yet, but it is definitely in the works!
Because of Intel’s sensors, the car will feed information on your Prius driving habits to your social network. Some “friends” (like your parents or your insurance company) might actually want to know how well you are driving. In fact, an insurance company might even lower your premiums for good driving habits and make your insurance really “personal”! And you can even have a contest among your friends who is a safer (or environmentally friendlier) driver.
It is clear that Toyota has a lot more alliances than Peugeot,
most of Peugeot’s alliances are aimed at cost reduction and not much on
differentiation. Peugeot has a lot fewer opportunities to innovate across
alliances. For once, it can work with both Mitsubishi and Changan: make
electric cars in Spain (with Mitsubishi) and outfit them with Chinese
interiors. Not as exciting as a “Smart Social Prius”? Well, Peugeot’s network
of alliances doesn’t allow it to do much better than that because most of the
collaborations are focused on cost reduction anyway. If I were a consultant with
Peugeot, I would have suggested the company take a hard look at their alliance
network and see if they can collaborate with partners that can provide them
with something better than just cost cutting.
Does your company want to have a big space for innovations a la
Toyota? The Alliance Radar tool can help you see the opportunities. Experiment
with moving different circles into the bull’s eye and challenge yourself
whether you can create value by combining ideas or resources or market access
across different partners. If you don’t see exciting opportunities, then maybe
you need new alliance partners!
Lately Peugeot
has been on an upward swing financially. Sales are looking brighter as the
European market recovers. Hopefully the company builds more and varied
alliances that will help it not only to cut costs, but also to create
innovative solutions by integrating ideas, resources or market access across
its customers, suppliers or even competitors.
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