Waitrose To Open First Cashless Store
Waitrose is to become the UK’s first major supermarket to operate a cashless store when it opens at Sky’s new flagship head office building at its campus in Osterley this summer.
At 1,400 sq. ft., the little Waitrose shop will become the second smallest store in the retailer's estate. The convenience outlet will be located inside Sky's new office building - Sky Central - which will be home to more than 3,500 staff when work is completed in the summer.
Sky employees will only be able to pay by card or their mobile devices at one of the five self-service checkouts in the store.
The retailer met with Sky employees to determine what products they would like to see in the store. As a result, Waitorse said there will be a focus on evening meals and food to go, including fresh sandwiches, wraps and sushi, as well as a selection of fresh produce and ingredients, celebration cakes, freshly cut flowers and store cupboard staples. Travel accessories and mini health and beauty ranges will also be available for those needing to travel at late notice or choosing to take advantage of the on-site gym.
Waitrose Director, Convenience, Jackie Wharton, said: “Opening on the Sky campus is an exciting opportunity for us to respond to how customers wish to shop in this flagship workplace setting. Our convenience model is now more flexible than ever, especially as payment methods and ranges continue to evolve, so we'll look forward to exploring other opportunities like this in the future.”
Waitrose’s only other store based in a workplace was opened in 1998 at British Airways’ Waterside headquarters in Harmondsworth.
At 1,400 sq. ft., the little Waitrose shop will become the second smallest store in the retailer's estate. The convenience outlet will be located inside Sky's new office building - Sky Central - which will be home to more than 3,500 staff when work is completed in the summer.
Sky employees will only be able to pay by card or their mobile devices at one of the five self-service checkouts in the store.
The retailer met with Sky employees to determine what products they would like to see in the store. As a result, Waitorse said there will be a focus on evening meals and food to go, including fresh sandwiches, wraps and sushi, as well as a selection of fresh produce and ingredients, celebration cakes, freshly cut flowers and store cupboard staples. Travel accessories and mini health and beauty ranges will also be available for those needing to travel at late notice or choosing to take advantage of the on-site gym.
Waitrose Director, Convenience, Jackie Wharton, said: “Opening on the Sky campus is an exciting opportunity for us to respond to how customers wish to shop in this flagship workplace setting. Our convenience model is now more flexible than ever, especially as payment methods and ranges continue to evolve, so we'll look forward to exploring other opportunities like this in the future.”
Waitrose’s only other store based in a workplace was opened in 1998 at British Airways’ Waterside headquarters in Harmondsworth.
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